Privacy, terms, and refunds

We collect only the minimum information required to provide the service:

• License key — used to verify your purchase and activate the software. Verified against our licensing server.
• Machine identifier — a randomly generated ID used to track how many devices a license is active on. This is not linked to your name or personal identity.
• Scan history — URLs, file names, and email snippets you submit for analysis. These are processed to generate a threat verdict and are not stored on our servers permanently.
• Backup data — if you use the cloud backup feature, your scan history and settings are stored encrypted on our server linked to your license key.

• We do not collect your name, email address, or payment information.
• We do not track your browsing history.
• We do not sell, rent, or share your data with third parties for advertising.
• We do not use analytics or tracking SDKs.

• License verification — to confirm your purchase and enforce seat limits.
• AI threat analysis — URLs and content you submit are sent to an AI provider (Anthropic or OpenRouter, per your settings) for analysis. Review their privacy policies at anthropic.com and openrouter.ai.
• Cloud backups — to sync your settings and scan history to the mobile companion app.

All data is stored locally on your device. Cloud backup data (if used) is stored on our server with your license key as the access credential. We use HTTPS for all server communication. We do not store your scan content permanently — it is processed and discarded.

When you use AI-powered scanning features, the content you submit is sent to the AI provider configured in your settings (Anthropic Claude or an OpenRouter model). This transmission is governed by those providers’ privacy policies. We do not send your data to any other third parties.

Sentinel Pro is not directed at children under the age of 13. We do not knowingly collect personal information from children.

We may update this privacy policy occasionally. The “last updated” date at the top of this page reflects the most recent changes. Continued use of the app after changes constitutes acceptance of the updated policy.

If you have any questions about this privacy policy or how your data is handled, email us at coreywr10@gmail.com or contact us through the Gumroad product page where you purchased Sentinel Pro.

Sentinel Pro is a cybersecurity tool that includes a Windows desktop application and browser extension. It uses AI to analyze links, files, emails, and web pages for phishing, malware, and other threats.

Sentinel Pro is a best-effort security tool — not a guarantee of complete protection. No security software can catch 100% of threats. Sentinel Pro is provided “as is” without warranty. To the maximum extent permitted by law, Corey Ware is not liable for any damages, losses, or data breaches that occur while using — or despite using — Sentinel Pro. You use it at your own risk.

Your purchase gives you a personal, non-transferable license for the number of devices covered by your plan. You may not resell, redistribute, reverse-engineer, or modify the software. Business license seats are for employees of the purchasing organization only.

The monthly plan ($9.99/month) is billed automatically through Gumroad. Cancel any time — you keep access through the end of the current billing period.

These terms are governed by the laws of the State of New Mexico, United States.

If Sentinel Pro isn’t right for you for any reason, request a refund within 30 days of purchase and you’ll get it in full.

Option 1 — Gumroad (fastest): Go to gumroad.com/library, find your Sentinel Pro purchase, and click Request Refund. Processed within 3–5 business days.

Option 2 — Email: Send your Gumroad order number to coreywr10@gmail.com and we’ll handle it within 1 business day.

Cancel any time through Gumroad — no penalty. If you were accidentally charged after cancelling, email us and we’ll refund it same day.